Phishing

What is Phishing?

Phishing attacks are intended to collect data and financial information or install viruses or trojans on your machine. Many methods can deliver them.

• Email: A message containing a link to a malicious website or a fake login form to capture your username and password. Typically, this mail will offer you something that seems too good to be true (free tokens) or claim you need to visit a link for some urgent reason (to Validate your account or similar)
• Skype & other messengers: People claiming to be Cam4 staff asking you to do something (private shows, an audition, a problem with your account, etc.) or again links that may be malicious or images that may be infected. 
• Inbox messages: Faked messages saying you received a tip or gift, links requiring login - you may also see these appear in chat

What can you do about it?

• Don’t reveal personal or financial information in an email, and do not respond to email solicitations for this information. This includes following links sent in the email. 
• Before sending or entering sensitive information online, check the website's security. 
• Pay attention to the website’s URL. Malicious websites may look identical to a legitimate site, but the URL may use a variation in spelling or a different domain (e.g., .com versus .net). You will see if you look at the site URL in the browser address bar.
  
  
  The padlock to the left of the URL shows that we have the domain's security certificate and the link is valid. A fake page will not have this. See the example below.
  
  

1. The padlock shows a red line through it, showing that this is not a secure site.
2. Note the domain name does include cam4 but is not cam4.com.

Please pay attention to links provided through any method, particularly those asking you to log in or provide personal information.

Protect yourself

• When in doubt, throw it out: Links in emails, tweets, posts, Skype, etc., are often how information is compromised. If it looks suspicious, even if you think you know the source, it’s best to delete it or—if appropriate—mark it as junk.
• Think before you act: Be wary of communications that ask you to act immediately, offer something that sounds too good to be true, or ask for personal information. If you want to check whether the request is valid, please get in touch with us directly at help@cam4support.com; do not use the link you received.
• Use a strong password: Do not use the same password for everything. Some tips on using a good password can be found here.
• Lock down your account: Add a good password and security questions for protection. You can also add 2-factor authentication by using our SMS verification system.